Remote access allows authorized staff to securely connect to the office network, EMR, or PACS system when working from home or another clinic. To use it, you must first receive approval from management and have remote login credentials created by IT. Access is provided only through secure methods such as VPN (Virtual Private Network) or Microsoft Intune-managed devices. Personal computers or shared family devices are not allowed for patient-related work.

When connecting remotely, always verify that your VPN is active (the connection icon should show as “Connected”). Never download patient files or data to your local desktop. Work directly within the EMR, PACS, or OneDrive cloud system. Avoid using public Wi-Fi — if unavoidable, always enable VPN before logging into any clinic system.

All remote sessions are monitored for security and compliance. If your connection fails or you suspect unauthorized access, report it immediately to IT. Remote work is a privilege granted for convenience and continuity — it must always follow HIPAA and cybersecurity standards to keep all patient data protected.