When you join the office, you’ll receive a welcome email with your login for Outlook, Teams, and OneDrive. These all use the same username (your work email) and password. Log in at outlook.office.com or teams.microsoft.com, and you can also sync your OneDrive files from onedrive.com. Always sign out when using a shared computer to protect data.

If you can’t log in, double-check your internet connection and re-enter your password carefully. If you see a message like “account locked” or “password expired,” do not try to reset it through outside links — instead, open a support ticket under Accounts & Access and include a screenshot if possible. IT will verify and reset your account safely. New staff should never reuse old passwords or share their credentials; each user has a unique ID tied to audit logs and HIPAA compliance.

For security, you may be asked to set up two-step verification or verify your device the first time you log in. This is normal and helps protect clinic data from unauthorized access. Once you’ve successfully logged in once, your computer will remember your access and you’ll only need to sign in again after password changes.